Complaints about online courses must first go through WLU’s standard procedure for the resolution of student grievances.Â
WLU students should use this to report issues with online courses.
If a student is not satisfied with the outcome of the institutional process, a complaint may be brought to the . Resolution of the complaint by the West Virginia SARA portal entity is final.
Questions? Contact WLU’s Center for Teaching, Learning, and Online Education at CTLOE@westliberty.edu or (304) 336-8436.